Frequently asked questions
How do you know if you have Dry Skin?
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What is the best cleanser for Dry + Sensitive Skin?
+GEL-TO-MILK Cleanser + Makeup remover for a gentle & skin-nourishing cleansing experience that ticks all the boxes:
- Non-comedogenic Nourishment: Packed with nourishing oils, our waterless formula deeply cleanses without clogging pores.
- Light Texture, Luxurious Feel: Enjoy a silky-smooth texture that glides effortlessly over your skin, leaving it feeling pampered and indulged.
- Effortless Makeup Dissolving: Say goodbye to stubborn makeup and impurities as our golden cleansing oil effortlessly melts them away without stripping your skin.
- Skin-Soothing Antioxidants: Enriched with soothing and antioxidant-rich actives, our formula calms and protects your skin without the need for preservatives.
- Dermatologist-Tested for Sensitivity: Tested by dermatologists to be safe for sensitive skin, our cleanser promises to banish dryness, redness, and sensitivity for good.
Make the switch today and experience the difference—pinky promise!
Is my skin purging or breaking out from a new product?
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1. What is skin purging?
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Skin purging is a temporary breakout triggered by active ingredients that speed up skin cell turnover (e.g., retinoids, exfoliating acids, Vitamin C). This process brings clogged pores to the surface faster before the skin clears.
2. Purging vs. Breakouts
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Purging: Occurs in usual breakout areas, consists of small uniform pimples, and lasts 4–6 weeks.
Breakout/Reaction: Appears in new areas, lasts beyond 6 weeks, and may include painful cysts, irritation, or rashes.
Breakout/Reaction: Appears in new areas, lasts beyond 6 weeks, and may include painful cysts, irritation, or rashes.

3. What causes skin purging?
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Ingredients that accelerate cell turnover include:
✔ Retinoids (RetinAL, Retinol, Tretinoin)
✔ Exfoliating Acids (AHAs like Glycolic Acid, BHAs like Salicylic Acid)
✔ Vitamin C (L-Ascorbic Acid)
✔ Benzoyl Peroxide, Azelaic Acid, Enzymes
✔ Retinoids (RetinAL, Retinol, Tretinoin)
✔ Exfoliating Acids (AHAs like Glycolic Acid, BHAs like Salicylic Acid)
✔ Vitamin C (L-Ascorbic Acid)
✔ Benzoyl Peroxide, Azelaic Acid, Enzymes
4. What causes breakouts?
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• Hormonal fluctuations: (e.g., menstruation, pregnancy)
• Stress & diet: (dairy, high-glycaemic foods)
• Clogged pores: (heavy products, comedogenic ingredients)
• Bacteria & environmental factors: (humidity, pollution)
• Stress & diet: (dairy, high-glycaemic foods)
• Clogged pores: (heavy products, comedogenic ingredients)
• Bacteria & environmental factors: (humidity, pollution)
5. Should you stop using a product if you’re purging?
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No—purging means the product is working! Stay consistent but avoid adding new actives to prevent irritation.

6. How to minimise purging
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• Introduce actives gradually: start once a week (evening), then increase to 2–3 times per week if no irritation after two weeks.
• Use gentle, hydrating skincare alongside actives.
• Avoid over-exfoliation and harsh scrubs.
• Stay consistent—purging is temporary!
• Use gentle, hydrating skincare alongside actives.
• Avoid over-exfoliation and harsh scrubs.
• Stay consistent—purging is temporary!

7. Can non-active ingredients cause purging?
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No—only cell-turnover ingredients trigger purging. If a product without actives is causing breakouts, it’s likely irritation or clogged pores.
8. What if it’s a breakout, not purging?
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• Stop using the product and observe changes.
• Check for comedogenic ingredients.
• Patch test before full use.
• Check for comedogenic ingredients.
• Patch test before full use.
Real Results - User Experience
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